Dry cleaners

PRICELIST/ or How much am I going to pay

Orders are commonly cleaned within 24 hours.

Express orders are cleaned and delivered back within 6 hours from hand-over with 50% extra charge. Express orders exclude garments and materials which require special care such as leather, fur, formal dress and gowns.

Delivery outside business hours and during holidays - 100% extra charge.
Orders are paid upon contractual prices in advance at the handover of the order .
Information on delivery and the status of the order is free of charge.

• Registered new client gets 15% discount for the first order

Transport extra charges:

1. For orders under CZK 499,- - a flat extra charge CZK 99,- (Prague)
2. Prague outskirts (plus Prague rate) CZK 15 for one kilometer
3. Transport of no avail CZK 100 (if the client/person responsible is not at agreed time on agreed place for order hand-over)
4. Waiting - 15 minutes CZK 50
5. Information on delivery and the status of the order is free of charge.

• In special cases when it is impossible to set the price in advance, the order will be picked up unpaid and as soon as our expert sets the price, the information will be sent to you by text message or e-mail for their confirmation
• If wrong dry cleaning symbols on labels, defects and damage on clothes are found before dry cleaning, you will receive an informative text message or e-mail with a requirement for permission whether to provide the dry cleaning service or not or whether you wish the appropriate defect to be repaired
• For clothes without specific dry-cleaning symbols or in cases when it is impossible to keep contradictory requirement for dry cleaning, your consent with dry cleaning without guarantee will be required.
• The price for leather and fur garments includes: dry cleaning, greasing, airing and cropping – not colour finish
• We provide leather and fur dry cleaning within 3–5 days upon a specific order which is always completely individual
• For leather and fur garments we require a Statement on Alteration of the garment signed by the client (this concerns inappropriate symbols, missing symbols, possibility of damage due to the age of the garment, staining, ripping etc.) – download HERE. Business conditions – download HERE
• If the confirmatory message is delayed, the alteration/repair of the order will be postponed adequately taken into account consequences of such delay such as dry cleaner’s opening hours and repair services
• Without the confirmatory consent we will not proceed with the dry cleaning and the order will be returned to you with a request for payment for the transport